PCMS creates GPChatbot

PCMS is proud to announce the launch of its new Health Tech division, starting with the release of an intelligent chatbot designed specifically for GP surgeries across the UK. Created to support busy reception teams, the chatbot helps reduce the volume of incoming phone calls by handling routine patient queries—allowing receptionists to focus on more […]
The Crucial Need for Regulation in NHS GP Practice Management: Should Practice Managers and the profession be subject to regulation?
This is not an entirely new issue, I remember being asked this very same question whilst giving a presentation as far back as 2018. I also note that others within the wider NHS community and public have recently also raised this subject in relation to specifically Hospital Managers which has resulted in a petition to create a […]
Navigating CQC Registration: A Comprehensive Guide for Healthcare Providers

In the world of healthcare, delivering high-quality services is paramount. To ensure the safety and well-being of patients, regulatory bodies play a crucial role in monitoring and evaluating healthcare providers. In the United Kingdom, the Care Quality Commission (CQC) is responsible for registering and regulating health and social care services. CQC registration is a mandatory […]
Workforce Crisis? It’s Time for Innovation.

The last word you want to associate with your workforce in your practice is crisis, yet for some time the NHS has been alluding to an “NHS staffing crisis”. Just take a look at some of these headlines: “NHS suffering worst ever staff and cash crisis” “NHS in England facing deepening staffing crisis” “NHS reveals […]
Online Consultations by Overseas Gps

According to PULSE, GPs based overseas could be used to treat patients in the UK. Whilst this notion is very much at the development stage, is this the future? Is this the only way to meet the needs of the patient? It is widely accepted that GPs are under immense pressure, but is this the […]
Join the PCMS Team

We are currently recruiting for our practice in Aylesbury and have the following positions available: This is an excellent opportunity to become part of the multidisciplinary team, where you can really make a difference. If you are looking for your next challenge, please do contact us, we would be very happy for your to visit […]
The Impact of the GDPR in General Practice

GPonline report the impact the GDPR has had on General Practice and the increasing number of subject access requests, claiming practices are spending in excess of seven hours dealing with SARs. Read the full article here.
Pcms Practice Makes Local News

An article about our Mandeville Practice has been published in the Wendover News, after the practice was awarded a rating of Good following the latest CQC inspection. You can read the full article here.
PCMS Are Rated Good

Through dedication, determination and innovation, PCMS succeed at the Mandeville Practice. Prior to April 2018, the practice had on two previous occasions received overall ratings of Inadequate by the Care Quality Commission (CQC),the last inspection being conducted in January 2018, as a result, the practice was placed in special measures. Fast forward to 1st April 2018 and […]
Pcms Appoint CEO and MD

On Monday 1st October 2018, PCMS appointed Phil Coates as Managing Director, a move which sees Sheraz Khan assume the role of Chief Executive Officer. The decision to introduce these new roles outlines our ambition to further develop PCMS, to conceptualise innovative ways of working, but perhaps most significantly, it will enable PCMS to continue […]