Why You Should Choose a CQC Expert Like PCMS
Navigating the complexities of the Care Quality Commission (CQC) can be challenging for GP practices, dental surgeries, and other healthcare providers. Inspections, compliance requirements, and ongoing regulatory changes can put immense pressure on your team—and ultimately impact patient care if not handled correctly. That’s why partnering with a CQC expert like Primary Care Management Solutions […]
GPChatBot: 24/7 Support for GP Surgeries & Reception Teams
Imagine this… 🧠You’re home. 🏚️Your day has ended on time. ⏲️ Your reception team has logged off, phones are quiet, and everyone at the surgery is doing something that often gets sacrificed in primary care: switching off.They’re with their families. Resting. Recharging. 👪 And for once, no one is worrying about missed calls, frustrated patients, […]
It is the end of 2025 and GP surgeries are still under immense pressure.
The same old problem: ☎️Phones ring non-stop. Reception teams are stretched. Patients are frustrated not because care isn’t there, but because access is hard. And yet, many practices are understandably cautious about “new solutions”. Who can blame them?Primary care has been flooded with generic, one-size-fits-all digital tools that promise transformation but don’t reflect the reality […]