Supporting a New Dermatology Clinic to Navigate CQC Registration and Compliance

A newly established dermatology clinic in the UK was preparing to open its doors, offering specialist skin treatments and cosmetic dermatology services. While their clinical expertise was unquestionable, the team faced a daunting challenge: ensuring full compliance with CQC regulations before they could begin treating patients.

The clinic’s founders knew that delivering high-quality, safe care was paramount. However, the process of CQC registration felt complex and unfamiliar. Drafting the Statement of Purpose, developing bespoke policies, and preparing for the CQC inspection were all new territory. The risk of delays or failing to meet regulatory expectations could jeopardise their launch.

That’s when PCMS was called in to provide expert guidance and hands-on support.
Drawing on extensive experience working with healthcare providers from across specialities, PCMS partnered with the clinic from the outset. We helped translate the regulatory requirements into practical steps, tailored specifically for dermatology and cosmetic services.

Our support included:
•Assisting with the drafting and refining of their Statement of Purpose to clearly define their regulated activities and scope of service.
•Developing comprehensive, clinic-specific policies and procedures covering patient safety, consent, infection control, and data protection.
•Coaching key staff and the nominated individual to confidently prepare for their CQC inspection and interview.
•Setting up robust clinical governance and quality assurance frameworks that aligned with CQC Fundamental Standards.

Throughout the process, PCMS offered reassurance and clarity. The clinic’s leadership felt supported rather than overwhelmed, and their preparations were thorough and compliant from day one.
The outcome? The clinic received smooth approval for CQC registration without delays or additional conditions. They were able to open on schedule, delivering dermatology and cosmetic treatments safely and confidently.
For this clinic, partnering with PCMS was more than just ticking boxes. It was about building a service from the ground up that prioritised patient safety, quality care, and regulatory excellence.