The first step is to benchmark your maximal performance using our pre-assessment tool and questionnaire.

We then assess where your service currently stands against this standard while keeping in mind the individual service profile, staff competencies, the demographics of the patients and the contract requirements.

We look at any shortfall and enable you to achieve this with support and guidance.

The final action plan is then agreed and put in place before there is a further review, if necessary, which measures our success at achieving the agreed outcomes.

Critical to our success is working with the existing stakeholders & increasing patient access and satisfaction.


Our aim is to increase efficiency and improve standards be they clinical or operational. We do this in an inclusive fashion and make use of our in-house clinical, operational and IT expertise which we utilise according to the requirement of the service.

We do not feel that there is any other organisation that offers the specialism that we can provide to our clients and the vast majority of our clients come back to us again and again and this is what makes us the market leader in general practice development and management consultancy for primary healthcare and general practice.

Whatever your needs small or big, whatever size of organisation large group practices, APMS providers or small independent single handed practices we have worked with them all, so feel free to give us a call or send us an email to have an informal chat about your requirements.

  • Management solutions

    Primary Care Management Solutions offer a range of services designed to enhance performance, improve profitability, productivity, efficiency and satisfaction within your workplace.    As a result of our consultancy work, your organisation will actualise its full potential. The efficiency and effectiveness of day-to-day activities will improve whilst maximising income and thinking about long-term learning, development [...]

  • Staffing

    “If you think it’s expensive to hire a professional, wait till you hire an amateur” – Red Adair. Primary Care Management Solutions have an excellent track record and extensive experience in all aspects of human resources and employment. Below is a brief list of some of the areas where we can help you and your [...]

  • CQC Solutions

    From 1st April 2013, all providers of healthcare have a statutory obligation to register with the CQC (Care Quality Commission) as part of the Health and Social Care Act 2008. With practice manager vacancies at an all-time high, some sources quoting the figure as being between 12 – 20%, for many practice managers CQC registration [...]

  • Financial Solutions

    Financial Health check   Our specialist consultants can help your organisation by undertaking a financial health check. This will help you to identify any areas of potential shortfall and opportunities to maximise income.   Financial planning   Are you getting the most from your accountancy firm?  Every forward thinking organisation needs to plan ahead for […]

  • Commissioning and Provider

    Practice Care Taking (including prior to and following take over) Are you a commissioner or provider organisation, have you recently acquired or in the process of handing over a practice or service that you require support with. PCMS Ltd can help care take your organisation at any stage, providing a tiered level of management and […]